Shipping policy

Shipping and Handling rates are calculated based on weight. Shipping costs will vary depending on the weight of your order and your delivery location.

All items placed in the same order are shipped together. 

You now have the option to choose PRIORITY SHIPPING (Includes up to $100 Insurance).
If you choose First Class Shipping with tracking these packages are NOT covered when they are lost by USPS.
KANZ Outdoors LLC is not responsible for lost/damaged packages. We will always do everything we can to make our customers happy.
However, if you want to ensure that your packages are covered by loss/damage - You need to choose PRIORITY SHIPPING at checkout. If a Priority Package is lost, a claim will need to be filed with USPS. We will no longer be able to cover the cost of the items. 
PLEASE NOTE: If you want your package covered by USPS - Choose PRIORITY SHIPPING at checkout. Please keep in mind that first class shipping is NOT protected against loss or damage.

We are NOT responsible for lost packages. Once you have received tracking from us via email and your package leaves our possession we are no longer responsible for any packages. If there is a concern or issue with your package please contact USPS Customer Care Center.

Unfortunately we are unable to refund shipping costs for combined orders. Orders may be combined for orders shipping to the same address. 
You will receive shipping notification and tracking through email once your item(s) has shipped. Once your item has shipped and leaves our possession, we are not responsible for the package. If there is a concern with tracking please contact the USPS. (see above information)

Ready to ship order processing time is 3-5 business days. Special releases or high volume sale orders can take up to 5-7 business days to ship. Please do not include weekend days (Saturday and Sunday) or holidays when calculating shipping times. 

Made to order items processing time is approximately 15-20 Business Days. This is an estimated processing time as times may vary depending on amount of pending orders. If you know you need your made to order item by a designated date please email us at customerservice@kanzoutdoors.com to let us know and we will gladly work with you.

Pre-order processing time is subject to the manufacturing process and will typically require several months lead time. Payment will be taken in full at checkout for pre-orders. Once manufacturing has been completed and the item is ready for shipment, we will contact you prior to shipment to confirm shipment details.

KANZ Outdoors LLC Business Days: Monday thru Friday
(with the exception of all Holidays and Shop Close Dates)